Wednesday, September 26, 2012

The problems with going to free circulation


For at least a couple of years, Nicola and I and our consultant, Ken Blum, had talked about the possibility of going to free circulation. It was so difficult to get people to subscribe to the paper, that we felt the only way we were going to help our advertisers was to get the paper out there for free. There were many problems with that idea, though. First, we’d lose about $50,000 to $60,000 in subscription and over-the-counter revenue. Next, we’d lose about $20,000 to $30,000 in legal notice revenue, because state law required that the newspaper must have paid circulation. With just two line items alone, we’d be losing about $80,000 in revenue in one fell swoop. Plus, our printing and mailing expenses would go up dramatically by printing and mailing 6,700 copies (in the 83634 ZIP code) or 9,700 (all households within the Kuna school district).
It was obvious that we’d have to more than double advertising rates in order for it to work. As it was, especially given the depressed economy, businesses were having a hard enough time paying $24 or $30 for a small ad in the paper every week. To expect them to pay $75 or $100 per week, or $300 to $400 per month, did not seem tenable.
A reduced — practically free — subscription rate, though, would allow us to maintain at least some subscription revenue and all of our legal notice revenue. With higher circulation, the idea was that you’d be able to attract more advertisers, ads would have a better return on investment for the advertisers and you might be able to charge a little more for the ads, making up for the lost subscription revenue.
But you'd have to get a really significant number of new subscribers.
It was worth a shot. We had tried just about everything else.

Tuesday, September 25, 2012

Four months, 108,000 words, 368 pages: The end is in sight


The end is in sight. I am approaching the end of my book, so I decided to go back and do a little assessment of how much I’ve written so far.
After about four months, I’ve written 108,612 words, or 368 pages (12-point, double-spaced).
My target was 96,000 words, 320 pages, so I’ve surpassed my goal, and that allows me ample room to do some healthy editing.
I’ll feel very comfortable going back and deleting entire sections and paring down bulky language. One of my biggest fears in all of this was that I was going to be constantly revising along the way, never happy with how my writing turned out on the previous day, and that I would just be constantly rewriting what I had just written. For whatever reason, I was able to simply plow ahead, knowing at times that what I had written the previous day was not all that great.
I’ve already started the revision process from the beginning, and along the way I’ve been reminded of some stories that I had forgotten about. So I will be going back and adding in some of those tales as I pare down and polish what I’ve already written.
As it is, I probably have just a week or so left of putting the ending on my book and wrapping the whole thing up. All in all, it has turned out just about how I planned.
The process has gone about as well as I could have expected. I knew going into it that one chapter every two weeks, without fail, was an ambitious goal, and here I am about a month past my deadline. Still, though, I’m pretty pleased with writing 108,000 words in four months.
It can be done.
Now, since I have spent more of my professional career as an editor than as a writer, I am very much looking forward to the editing process. Onward.

Tuesday, September 18, 2012

On the prospect of selling the newspaper


Toward the end of 2010, we had received an inquiry from a regional newspaper publishing company that was interested in purchasing the Kuna Melba News.
It may be hard to understand, given our frustrations with gaining circulation and the seemingly endless attacks on our business model from just about every front, but the prospect of no longer owning our own business was daunting. The business was paying us a decent salary, more than enough to pay our bills and go out to dinner every once in a while. It was paying for our minivan. It paid for our gas, our health insurance, our newspaper subscriptions.
We were still enjoying our status in the community, as well. Despite the occasional late-night run to the grocery store in sweatpants in which you invariably ran into someone who knew you from the paper, we enjoyed being recognized by people in the community. We liked having farmers stop by the office to drop off cantaloupe and zucchini and tomatoes for us. We liked being asked to judge singing contests and Dutch oven cooking contests.
Perhaps most importantly, we liked the flexibility we had in owning our own business. By now, we had settled into a good routine, with Nicola going into the office early after seeing the boys off to school. Robert by now was in kindergarten, attending full-day kindergarten every other day of the week, while I took him to day care on the other days. In the afternnoons, Nicola would usually go get the boys from school, take them home and help them with their homework. If she was busy, I could easily go get them myself and do the routine or even bring them to the office, where they would work on their homework in the conference room while we would do our work in the main office.
If one of the boys was sick, it was easy enough for one of us to work from home without having to get anyone’s permission. If the boys had a music program during the day, Nicola and I would simply put a sign on the door that said we’ll back in one hour.
I often recalled working at the Democrat & Chronicle, going in at 9:30 and staying until at least 7 p.m. I thought about what the prospects would have been there of saying I needed to work from home one day or take off for an hour for a school program or take off early for a soccer practice.
No, the idea of going back to work for someone else was not appealing.

Monday, September 17, 2012

On the day a woman stormed my office and called me an idiot


Unfortunately, my least favorite moment of journalism happened during the same period of my investigative series on public salaries.
In that same week, I did a comparison of the rank-and-file police officers assigned to Kuna and found that Kuna’s police officers were making $61,000 to $63,000 per year, compared with $35,000 to $62,000 in other police agencies around the Treasure Valley and state. Police officers in my new favorite city, Rexburg, were making $30,800 to $45,800.
I, myself, did not come right out and say the salaries were too high, and I didn’t have anyone else quoted in my story saying that the salaries were too high. My goal was merely to provide the information and let people decide for themselves. However, it was patently obvious that Kuna’s salaries were on par and higher with other cities that were two, three, even four times the size of Kuna with much higher crime rates and arguably more dangerous crimes.
On the day that the story came out, Nicola and I were in the office working away when a woman entered our office. She picked up a copy of the paper that was on our front counter and asked Nicola, “Is the person who’s responsible for this in the office?”
That would be me. I came out of my cubicle and smiled a greeting.
“Are you the one who put the salaries of police officers in the newspaper?” she asked, now becoming clear to me that she was angry.
“Yes.”
“Are you aware that a police officer was shot in the head last night and is now clinging to life right now?”
“Yes,” I replied. Unfortunately, a police officer in Nampa had been shot in the head the previous night. It was clear that this woman was about to make the argument we shouldn’t question how much police officers make because they have a dangerous job. Had this woman been reasonable, though, I might have had the chance to make the point that the police officer in Nampa who was shot in the head probably made a lot less than an officer in Kuna, which hadn’t had a shooting in years. We never got to have a conversation, though.
“So what gives you the right to say whether a police officer makes too much?”
“My story doesn’t say whether police officers make too much or too little. It just tells people how much police officers —”
“Are you an idiot?” she interrupted me.
I didn’t say anything. I just stood there with my mouth open.
“Are you a freakin’ idiot?”
“Get out,” I said finally and pointed to the door.
She tried to say something again, but now I was mad. “Get out of my office right now. Get out,” I said now in a louder voice, pointing again.
It was now her turn to look stunned.
“Thank you for coming in. I’ve got work to do,” I said and turned around and went back into my cubicle to work.
After a couple of moments of silence, she spoke up again.
“Look, I’m not saying that what you wrote is wrong, but don’t you think —”
I got up again, bordering on furious.
“Lady, I’m not having a conversation with you. You come into my office and call me an idiot? I’m not going to have a debate with you. Now get out of my office.”
I went back into my cubicle, and I heard her mumble something as she stormed out of the office.
Nicola and I looked at each other in a shared feeling of disbelief and jangled nerves.
And then the door opened again, and the woman peeked in and said, “How would you feel if someone shot you in the head?” and then took off just as quickly.
Nicola got up and pulled the shades down and locked the door. We were closed for the day.
The incident for sure rattled us, and we spent a few days of looking over our shoulders and peering out the window to see if our crazy woman was coming back.

Friday, September 14, 2012

On my favorite moment of journalism


My favorite moment in journalism came in 2010 while I was working on a three-week investigative series on public salaries. I was trying to compare our police chief's salary with other police chief salaries around the state. I called around to a few cities to get their salaries.
I called the Rexburg city manager out of the blue. I was surprised when he answered the phone. I identified myself and told him what I was working on and then asked him what the Rexburg police chief’s salary was.
“Who are you with again?” he asked suspiciously.
I told him.
“And what are you working on again?”
Even though I knew full well that when you ask a public official for a piece of public information, it is technically against the law to ask why it’s being asked for, I played along and repeated what I was doing.
The Rexburg city manager explained to me that he didn’t want that information to be out there, because when people just read a number, they tend to overreact and get upset.
“What is the salary of the Rexburg police chief?” I asked this time in a less patient voice.
“Well, our police chief is going to be retiring and we’re going to be hiring a new chief soon, so I don’t know what that salary is going to be,” he said.
“What is the salary of the current Rexburg police chief?” I asked more specifically.
“Well, I can tell you what the range is that we’re going to be advertising it for.”
“OK, what’s the range?”
“$60,000 to $96,216.”
“Um, that’s a pretty big range. Can you be more specific about what the current salary is?”
“All I can tell you is that the top of the range is $96,216,” he said, an apparent indication that that’s what the current salary is without directly saying so.
“So is that the current police chief’s salary?” I asked.
“That’s all I’m going to say,” he said.
“OK, just so I’m clear. You will not tell me what the current police chief’s salary is.”
“That’s correct.”
“OK, thank you for your time.”
I hung up the phone agitated but not angry, not yet. I decided to just let it go and use the range he provided to me. But as I thought about it, it irritated me more and more that a public official would point blank refuse to disclose public information. I decided to make a point.
I filled in the blanks of one of my pre-written Freedom of Information Act/Public Record law letters that I routinely used when requesting public records.
I addressed this letter to the Rexburg city attorney, got his email from the city’s website and sent him the letter with an email message saying that I had just spoken with the city manager, who refused to give me the information I was requesting and that perhaps this letter would help the release of public information.
I sent it off and went back to my research on public library director salaries, expecting the Rexburg city attorney to take his sweet time in responding to my request.
About 15 minutes later, my phone rang, with the caller ID saying “City of Rexburg.” I expected it to be the city attorney.
“Kuna Melba News, this is Scott,” I answered cheerily.
“Ninety-six thousand, two-hundred sixteen.” It was my old friend, the city manager.
“That’s the salary of the current Rexburg police chief?”
“Yes.”
“Well, thank you for the information, I appreciate it.”
Click.
We will win. We will win. We will win.

Thursday, September 13, 2012

Looks like a Ridley's grocery store is coming to Kuna


It looks like Ridley’s Family Markets is planning to open a new store in Kuna. It would be Ridley's 11th store in Idaho.
The planned Kuna location is at the southwest corner of Deer Flat and Meridian roads, long-discussed as a site for a “big box” store and approved by the city of Kuna in 2007 for such a use.
Collier’s International has placed a couple of signs at the site, with drawings showing not only a Ridley’s but an Ace Hardware store, as well.
Here's the sign for the development at Deer Flat and Meridian roads in Kuna.
The sign says that there is room for additional mid-box and big-box development, available in spring 2013.
The corner was part of the 78-acre so-called Profile Ridge development, which included plans for a big-box store, along with several commercial lots and houses. But the declining economy took its toll, and the site’s developers couldn’t find a taker for the big-box location. The development went into foreclosure, and lender Syringa Bank took over at least part of the property.
The other interesting aspect of this development is that it may open the way for Idaho Central Credit Union to build a branch at the site.
In 2008, Idaho Central Credit Union purchased a 56,000-square-foot lot fronting Deer Flat Road just west of Meridian Road as part of the Profile Ridge development. ICCU was the only one to purchase a lot on the site at the time.
If completed, Ridley’s would join Paul’s Market as the second grocery store in Kuna.
Ridley’s currently has 10 stores in Idaho, mostly in smaller cities, such as Blackfoot, Buhl, Gooding, Jerome, Kimberly, McCall, Middleton, Pocatello, Rupert and Weiser. Ridley’s also has one store in Nevada, five stores in Utah and two in Wyoming. Stores are open 7 a.m. to 11 p.m. and generally include pharmacies.
In 1984, Jerry and Connie Ridley opened their first Ridley's in Payson, Utah. Today, their company has grown to a chain of 18 stores and two standalone pharmacies, according to the company’s website.
The company’s motto is, "Small enough to serve you. Large enough to save you money."
Company timeline
SOURCE: Ridley’s website
1984: Jerry Ridley leaves career as Store Manager for Safeway to purchase first 12,000 sq. ft. location in Payson, Utah
1986: Jerry and Connie sell store in Payson, Utah and enter partnership to build and run a new Food-4-Less store in Provo, Utah
1988: Farmer Jack decides to leave Idaho and Utah markets and sells several stores. Jerry and Connie take the opportunity to sell out of their partnership in Provo and purchase three former Farmer Jack stores in Jerome, Gooding, and Rupert, Idaho.
1992: Ridley's purchases two Smith's locations in Boise, Idaho. Both stores are later closed.
1994: Ridley's purchases two Sprouse Reitz stores in Emmett and McCall, Idaho. The Emmett location is later sold in 1999.
1997: Ridley's purchases Jim's IGA in Middleton, Idaho, and Paul's Food Town In Jerome, Idaho.
1998: Ridley's purchaes Kleigel's Market in Buhl, Idaho.
1999: Ridley's purchases Weiser IGA in Weiser, Idaho, and Purrington's Marketplace in Pocatello, Idaho.
2001: Ridley's purchases Shaver's Marketplace in McCall, Idaho and relocates their general merchandise store into the newer and larger store where they are still located today.
2002: Ridley's purchases R&B Market in Buhl, Idaho and moves out of their smaller store into their current location in Buhl.Ridley's purchases Jubilee Foods in Kimberly, Idaho.
2003: Ridley's purchases Gomans IGA in Blackfoot Idaho.
2004: Ridley's opens their store in Tremonton, Utah, their first location outside of Idaho since 1988.
2005: Ridley's purchases South Cache Market in Hyrum, Utah. Ridley's team of employees grows to over 500 for the first time. Ridley's purchases Crane Creek Market in Boise, Idaho. This store is later closed in 2008.
2007: Ridley's purchases Gorman's Market in Ely, Nevada, Ridley's first store in Nevada.
2008: Ridley's purchases Faler's General Store in Pinedale, Wyoming, Ridley's first location in Wyoming. Ridley's purchases the Albertson's location in Blackfoot, Idaho, and relocates their current store into this larger facility.
2010: Ridley's purchases two stores from Albertson’s both in Orem, Utah. Ridley's purchases Sav-Mor drug in Buhl Idaho, Star Pharmacy in Star Idaho, and Professional Pharmacy in Ely, Nevada. Professional Pharmacy and Star Pharmacy become Ridley's first standalone pharmacies
2011: Ridley's purchases stores in Kemmerer, Wyoming and Morgan Utah. Both have pharmacies.

Thursday, September 6, 2012

On the day that "We will win" became our family's rallying cry


Our little 400-square-foot office had no loading dock. We were not a big newspaper building with a dock out in the back in which you could simply pull a tractor-trailer up to and wheel off a pallet of inserts using a pallet jack.
But that’s what our insert delivery companies thought all too often.
The first time it happened, Nicola was out on a call to an advertiser, and I was just about headed out the door to interview someone for a story. The wind had begun to pick up significantly and a drizzle began to soak the sidewalk in front of our office.
The driver of the 18-wheeler pulled into the alley a half-block away from our office and came in asking where to deliver the inserts.
Ideally, the inserts would come in individual boxes, which could be piled onto a hand truck and rolled into our 36-inch-wide door in three trips.
On this day, though, our inserts were delivered loose, on a shrink-wrapped pallet on which 2,200 individual coupon booklets sat. The driver expected to simply pull up to a loading dock, shove a pallet jack under the pallet of inserts and wheel the pallet 50 feet off his truck and onto the awaiting loading dock. The shipping manager would sign for the delivery, and our driver would be on his way to the next warehouse.
When I told the driver to just bring them right here through this door, he looked at me like either I was simple or he was on hidden camera.
The roughly 200-pound pallet could not have even been hoisted down off the truck, which did not have a rear gate lift. Nor did the driver have a hand truck. That meant he and I had to rip open the shrink wrap, grab a handful of inserts, hold them down in the now blustering wind, cover them as best we could from the descending rain droplets, deposit them wherever we could find room in our tiny office, then run out to grab the next armload.
At best, I could grab maybe 50 at a time, with each armload taking about a minute. At 100 inserts between the two of us, that would mean it would take about 22 minutes to finish the job — in the rain, in the wind.
I called my appointment to reschedule, then headed out to grab the inserts.
Grumbling and increasingly angry, I put my head down and started grabbing inserts as quickly as I could. I began to think to myself, “This is the worst possible situation for this. I’m alone in the office, late for an appointment, it’s raining, it’s blowing wind.” I felt the odds were being stacked against me by some omniscient practical jokester who was out to get me.
And then the thought occurred to me about halfway through, just as I could see a light at the end of the tunnel: “I will win. I will win. Go ahead, throw anything at me. I will do this. I will beat you. I will win.”
When finally all of the inserts were successfully — if only slightly wetly — deposited into our office, making our tiny quarters look like a tornado had struck a printing factory, I breathlessly shook a triumphant fist to the sky and shouted, “I will win.”
From that day forward, "We will win" became our family's rallying cry. Anytime we were hit with a challenge or an obstacle, Nicola and I would smile at each other and say, "We will win."

Wednesday, September 5, 2012

When Groupon came to our town


And then you had Groupon and the myriad copycat coupon daily deal services. We had one local business who used Groupon and generated 88 new customers, he mirthfully reported to us.
While Groupon created a relative tidal wave of customers, his ads in the Kuna Melba News were producing a steady trickle of clients. He was reconsidering his ad-buying decisions.
But then I calculated the real cost of a Groupon deal: Let's say he offered 50 percent off his regular rate of $100 for a visit. So that’s $50 gone right off the top for 88 customers. That equals $4,400. On top of that, he has to give half of his proceeds to Groupon. So, even if all 88 customers redeem their coupon, he’d have to give $25 for each customer, or $2,200, to Groupon. In essence, he’s generated $2,200 in revenue but has spent $6,600 to get it.
Plus, in our minds, offering such ridiculous discounts does not help your business in the long run because you’re not really attracting loyal customers. You’re simply attracting customers who are looking for a crazy deal and don’t value your product enough to pay full price for it.
The emergence and surge of Groupon in those days was a scary prospect, without a doubt, particularly for newspapers and particularly for small newspapers like us. But as time passed, we saw Groupon and other coupon daily deal sites wane in popularity like so many other advertising gimmicks.
Our local business owner continued advertising in the Kuna Melba News but never again did a Groupon deal, nor did any other local business in our market.

Tuesday, September 4, 2012

On our launch of "Business of the Month"


As the economy continued to deteriorate, we continued to do our best to promote our local businesses. At the beginning of 2010, we launched a new feature, “Business of the Month.” We hired a local resident to write a story each month about a selected business and we unabashedly urged everyone reading the story to go to that business at least once that month. We then ran ads for free for the whole month for that business.
This was my little version of a “cash mob,” in which hundreds of people descend on one business and spend hundreds of dollars there to give that business a cash infusion, a mini-stimulus, if you will.
Our first business was a local restaurant. The owner seemed reluctant to tell us how it went, other than to say that it was really nice of us to do that. But we did hear through the grapevine later that it was the restaurant’s best month ever.
We, ourselves, received compliments from readers who loved the idea and thanked us for either spotlighting one of their favorite local businesses or for introducing them to a business they were not familiar with.
We continued the effort throughout the year, at which time it felt like the feature had run its course. In the beginning, it was new and generated buzz. After 11 months, it became just another feature that had lost its novelty.
But it was a good run and I think it did a lot of good for those businesses that were featured. Plus, I think it generated a lot of goodwill for the newspaper.

Tuesday, August 21, 2012

Thank your local daily newspaper every day


My local daily newspaper had some excellent articles today about: Rep. Todd Akin, the value of a college education in this recession, the demographic makeup of the incoming college freshman class, Pussy Riot-like punishments around the world, Phyllis Diller's obit, charitable giving in religious states, evidence of Amelia Earhart's plane and more.
Plus, I learned about Rosie O'Donnell's heart attack, Nikki Minaj on American Idol and the death of Scott McKenzie.
In addition to local briefs, there were briefs about student immigration checks in Alabama, Rep. Yoder's skinny dip, another Syrian attack, cosmonauts' space walk, Argentina seeking voting rights for 16-year-olds and India blocking websites.
And that doesn't even count sports, life and business — all delivered right to my house.
And I could read all of that news and vital information in about the same amount of time that it takes to watch half an episode of Dancing with the Stars.
And I could read all of that news and vital information without any shrill commentary about those stories from either the left or the right.
Thank you to my local daily newspaper for making me a well-informed citizen every day.

Wednesday, August 15, 2012

Paying someone to do deliveries was money well-spent


After three years of counting up the leftover copies at convenience stores, I was burned out and borderline psychotic about newsstand sales.
First of all, I took everything personally, so every leftover copy was a personal affront to my abilities as an editor. I would bring my stack of 50 leftover copies of the paper up to the counter with my receipt for 10 copies and payment of $5 and have to endure the chuckle from the clerk behind the counter who would invariably joke, “Not a very good week, huh?”
Second, I still could not handle the vagaries of the public’s taste in news. One week a salacious story about a suicide sold out like hotcakes, but the next week only 100 people bought a copy of the issue that contained important information about an upcoming election on which I had spent hours working.
Finally, it was physically exhausting. After driving one hour to Homedale, hefting 20- to 30-pound bundles of newspapers off the loading dock and into my car, driving one hour back to Kuna, unloading those same bundles onto a hand truck at the post office and distributing those bundles to the carriers, then driving 30 minutes down to Melba, delivering to the post office down there as well as a grocery store and then driving 30 minutes back to Kuna, the last thing I wanted to do was drive all over town delivering new bundles to 10 more stores, which meant driving, parking, hefting a bundle to each store, embarrassedly retrieving my leftovers for the week, collecting my pittance from a minimum wage clerk, lugging my leftovers back to my car then moving on to the next store.
The whole process was demoralizing and draining. To pay someone $25 or $30 to deliver to the stores for me was the best money we ever spent.
My sanity and my body were restored.

Tuesday, August 14, 2012

Even with price hike, subscription was a bargain


At the start of 2010, we raised the price of the newspaper from $22 per year for a subscription to $28 per year and the single-copy price from 50 cents to 75 cents per issue. Despite some people turning up their nose at $28 as “spendy,” we knew that even $28 was way below other weekly newspaper subscription rates. Even in the Treasure Valley, annual subscriptions were $30, $36 and up to $46. Plus, it was ridiculous to me to think that a family of six will go to McDonald’s and spend $28 on a dinner of Big Macs and Happy Meals but balk at $28 for an entire year of the Kuna Melba News. Heck, I’d go into the convenience stores and stand behind some guy buying $28 worth of Red Bull, beef jerky, cigarettes and Keystone Light. No, no one was going to make me feel guilty about charging $28 for a year’s worth of the Kuna Melba News.

Monday, August 13, 2012

Taking an unnecessarily stinky walk through your neighborhood on a Tuesday night


I recall one year doing a particularly good job of telling people what was going to be opened and closed for a certain holiday. Included in that list was a definitive item about garbage collection. Essentially, if a holiday were on a Monday, garbage collection would be delayed by one day. Therefore, if your regular collection day fell on a Tuesday, your holiday-week collection day would be Wednesday.
On Tuesday morning that week, I pulled out of my driveway to head into the office and I noticed that my neighbor had put out his garbage for that morning. Well, I thought, he doesn’t read the paper. Then I noticed our neighbor on the other side had his garbage can out. And the person across the street. And their neighbors. In fact, every single house on my street had their garbage can out. I took a special trip around the neighborhood and saw nearly every house with its garbage can out.
It is a small thing, I know, but it got me to thinking about how the world would be a better place if everyone just read the newspaper. After all, an evening stroll through the neighborhood becomes unpleasantly stinky when the garbage is put out for two days. Similarly, neighborhoods and street corners were littered with garage sale signs, sandwich boards and posters for yard sales and youth sports signups and pieces of paper stapled to telephone poles for lost cats and items for sale. My perennial favorite was always the cardboard box with writing on the side of it. I always had the nearly uncontrollable urge to swerve off the road and drive over the box with my car, but there was usually a big rock placed in the box to weigh it down.
I got to the thinking that if everyone just read their local newspaper and advertised all their stuff in the paper, we wouldn’t need all this clutter. But alas, people put up those signs because otherwise, if they advertised only in the newspaper, they wouldn’t reach a significant segment of the population.
But not just the small stuff like garbage cans and yard sales would be affected. How about elections? That’s pretty big. Like a supplemental levy election, which affected people’s taxes.

Friday, August 10, 2012

Sometimes it helps to view your life objectively


I recall getting ready to go out to the annual Down Home Country Christmas craft bazaar on a cold December Saturday morning in 2009. For many reasons, I wasn’t quite up to the task that day. Having worked extra hours just about every night the previous week, I just wanted to do nothing that Saturday but sit around in my pajamas, read the paper and maybe watch an old movie on TV. I was not looking forward to a full day of a craft bazaar, taking photos, interviewing grumpy vendors, covering the parade and Christmas tree auction and not getting home till well after dark.
But then it occurred to me: Isn’t this what it’s all about? Isn’t this exactly what I had imagined life being like as the editor of a small-town newspaper? Holiday bazaars and bake sales, candidate debates and Friday night football games. If I looked at my situation objectively, I could see that this was an enviable position — the enviable position I had envied — to be getting up on a bright clear crisp winter morning, heading downtown to the Old 4th Street Gym, where I would see friends and acquaintances, perhaps meet some new friends and be a vital part of the life of a community.
Yes, this is what it was all about. I headed downtown in the bright December sunshine with a new perspective and a renewed energy for my job and my life in general.

Thursday, August 9, 2012

A new circulation strategy is born


In the fall of 2009, no fewer than 10 people threw their hat in the ring to run for Kuna City Council. 
As was my usual custom, I went down the list and checked to see if any of them were subscribers to the Kuna Melba News. In keeping with the overall trend, only three out of the 10 were subscribers, a 30 percent rate that mirrored our overall penetration rate.
And then, you started seeing the subscriptions come in. One after the other, the candidates, who all professed to love the community and want to be involved in the community, signed up to receive the paper. By the end of the campaign, I think we finally had eight out of the 10 as subscribers.
This led Nicola and I to joke, “Well, there’s our new strategy. We just have to get everyone in Kuna to run for City Council and we’ll get 80 percent penetration.”

Tuesday, August 7, 2012

You got any coupons in that newspaper of yours?


We were thrilled at the prospect of getting coupons in the Kuna Melba News. We promoted it heavily and announced when the coupons were in the paper.
Our police chief, who had allowed his subscription to lapse, had the audacity after a city council meeting one night to tell me that he didn’t subscribe to the paper because there weren’t any coupons in the paper and that his wife really just wanted to get a paper for the coupons.
Forget for the moment that this was a public official who regularly appeared in the pages of the newspaper. Forget for the moment that stories or letters to the editor regularly appeared in the paper about his police department. Forget for the moment that there were other stories that affected him and his family simply as residents of Kuna, such as school news, stories about taxes and property values, assessments, sports signups, etc. Forget for a moment that for some reason he felt it was perfectly all right to tell me to my face that he didn’t subscribe to the paper because there weren’t any coupons in it.
So it was with some sense of vindictive gratification when I told him that we do carry coupons, but it’s only for subscribers.
Unfortunately, even with coupons, our police chief never did return to the paper as a subscriber, another foreboding sign of what an uphill battle we were waging in this town.

Friday, August 3, 2012

Kuna Melba News took home seven awards that first year


The evening’s MC announced the awards as they were displayed on a large screen at the front of the room. They mixed in the categories for daily newspaper, weekly newspaper and television one after the other.
One of three plaques received that evening.
When my first award was announced, a first place for Best Series, my neighbor issued forth a squeak of approval, “Isn’t that you?” “Yes.” “Well, good for you,” as if I had just won a participation ribbon in the Special Olympics.
When my second award was announced, an honorable mention for Business Reporting, the table again turned to me and nodded that, “Well, good for you,” nod.
Then came the third award, then another, and another and another.
By the time we had won our seventh award, the anchor mumbled, “Jeez, you’re really cleaning up.”
By the end of the evening, we had won three first place awards, including Best Series, Best Religion Reporting for the Scott Piper story, and Best Sports Feature for a story about a local high school student competing on the track team as a wheelchair racer
We won a second place award for Website General Excellence and a second place for Business Reporting for a story about a local business going on the Home Shopping Network with one of their products.
The story about the tax benefit of a big-box store earned a third-place award for Investigative Reporting, and a story about a local winery won an honorable mention for Business Reporting.
At the end of the evening, as I collected my armful of awards, I felt dizzy, a combination of the gin-and-tonics and the excitement from winning.

Thursday, August 2, 2012

My first awards banquet was a memorable one


In the spring of 2009, I attended my first-ever awards banquet.
I had submitted 15 entries for stories, columns, photos, website and general excellence from issues in 2008 to the annual Idaho Press Club contest. In March, I had been informed that I had won at least something, but what I won and whether I had won more than one award would be revealed only at the awards banquet.
The Idaho Press Club held its annual awards banquet at the Riverside Hotel in Boise, a once-upscale hotel situated along the Boise River that had its heyday in the 1980s and was still decorated in that era.
A couple hundred journalists from all over the state attended, providing an eclectic mix of well-coiffed attractive TV journalists, including some highly recognizable anchors from Boise, reporters and editors from all of the big papers from around the state, as well as a strong showing of weekly newspaper editors and reporters from several corners of the state.
It was a relatively glamorous affair, as glamorous as one could get in Boise with a room full of journalists. At least most of the women were wearing dresses and most of the men were wearing ties, even if they were purchased on sale at JC Penney.
A couple of the big TV stations and newspapers congregated at their own sponsored tables, folks from Eastern Idaho had their own clique, and the weekly newspaper people got scattered around the room wherever there was an open seat.
Nicola and I attended the event with our administrative assistant and her husband. The four of us were seated at a table with a couple of TV reporters/anchors for the state’s top local TV station, KTVB-TV, the local NBC affiliate.
Seated on my left, one of the female anchors, whom I thought was rather good and higher up on the TV personality attractive meter, had recently been let go from the station, but by God, she was going to cash in on the invitation to the banquet. With other employees, reporters and producers from her now-ex-station present at the banquet at other tables, it seemed an awkward situation. She and the other reporter at our table spent much of the evening complaining about the pay and the horrible working conditions at the station. Nicola and I, as the owners of a previously unheard-of weekly newspaper from a rinky-dink town, sat, it seemed to me, at her table as a testament to the insult that was added to the injury of having been let go. Wine and gin-and-tonics flowed freely, and as the evening wore on, the stories grew more ribald.
I occasionally tried to engage the anchor in conversation, but it was clear that I, a newspaper person, let alone a weekly newspaper person, was below her status. She was polite, though, in her dismissiveness, as a movie star would be to an adoring fan.
When the time finally came for the announcement of the awards, sometime between dinner and dessert, I was a shaky nervous wreck despite the gin.

Wednesday, August 1, 2012

Sick and tired of newspapers acting like an abused spouse


In February 2009, we launched a major advertising and circulation campaign. We offered full-page and half-page ads at a 50 percent discount on top of the incentive to go to every household in the school district. To our business community’s great credit, we were overwhelmed with ads.
At this point, the newspaper was in great shape editorially. I was covering and writing more than ever, including hard news, breaking news and features, good news, bad news, all news in between. Those issues in February included stories about school district budget cuts, city budget cuts, the Special Olympics torch run through Kuna, the Melba Community Auction, the Kuna Boys & Girls Club, Walgreens’ plans to open in Kuna, a renewed push for an overpass, all of the major topics that Kuna residents seemed to be interested in.
In addition, all of our features were in high gear: News of Neighbors, a new Looking Back history column, Steven Ricks’ column, Nancy Simper’s This Is The Life column, Zeke Speaks, Madge Wylie’s Of This ’N’ That, my Editor’s Notebook, Community Calendar, half-page weather report, crosswords and sudoku, At the Library, Business Spotlight, full-page Service Directory, high school sports, senior columns, students of the week, recipe of the week.
Plus, because we had so many businesses purchase color ads in the ad discount, we had 16 pages of color, meaning many of our photos that normally would have been in black and white could now be run in color.
For that one month, my long-term vision of what I wanted our newspaper to be was realized. The Kuna Melba News hit 40 pages that month, full of news and listings and color photos and ads. And it was all 100 percent local, no fillers, no wire copy, no generic columns or stories, just local news and information about Kuna and Melba.
We were at our peak.
Unfortunately, we all know what comes after the peak.
Despite radio ads and billboards, full-page ads and flyers and mailing sample copies to every household in the school district, we were receiving a trickle of new subscriptions back, not even enough to pay back the money we had spent on the billboard.
This was a disaster. Every morning, as we went to the post office to collect our mail, it was like a kick to the stomach when Nicola would say we didn’t get any new subscriptions that morning.
All that effort, all that work, all for nothing.
And then it hit me. It was my honest-to-God, epiphanic, genuine Oprah Winfrey a-ha moment: This isn’t our fault.
For years and years, the newspaper industry kept blaming itself for its downward spiral. We blamed short-sighted newspaper executives or not enough mugshots in the paper or the stories were too long or the stories were too short, or there wasn’t enough mainstreaming or not enough investigative stories or the paper was too liberal, too boring, too gray, didn’t have a good design.
The newspaper industry for too long acted like an abused spouse. We kept getting abused and battered and we kept saying the same thing: “I’m sorry, it’s my fault, I’m to blame.”
We kept looking for what we were doing wrong that made the public turn away from us. “Why don’t you love me? What did I do wrong?” we would sob every day.
Like a battered spouse, we tiptoed around the answer, closing cabinet doors softly, trying not to burn the dinner, wearing the right clothes.
And then the answer hit me: It’s not me. It’s you.

Tuesday, July 31, 2012

Newspapers are the ultimate tape-delayed broadcast


I found myself bristling Saturday night at the #nbcfail whiners and jokesters who were complaining about NBC’s coverage of the Olympics, in particular NBC’s tape delay of certain events until prime time. “Everyone” already knew that Ryan Lochte had beaten Michael Phelps earlier in the day Saturday.
The jokes started coming in about wondering whether Jesse Owens would win and not being able to wait to see how Mary Lou Retton performs.
I tweeted a couple of counter-jokes about sitting in my basement all morning surfing the Internet and being the first to watch the Man of Steel movie trailer, viewing every episode of Annoying Orange and watching the Olympics.
I also tweeted that some of us were actually outside on a beautiful Saturday actually doing stuff and weren’t inside watching the Olympics. Some of us — gasp — actually didn’t know until Saturday night that Lochte had beaten Phelps.
Oh well, that was fun. Move on.
But that wasn’t the end of it. Then you started hearing from the navel gazers who predictably began to point out that here it was, the end of television as we know it, NBC holding onto those last dying breaths of the “old media” while the “new media” was taking over. Some pined for the day that Google would bid for the rights to broadcast the Olympics.
The problem with navel gazers is that they’re usually sitting in a darkened room by themselves and that they’re sitting in a darkened room by themselves for a reason. They usually have very little experience in the real world and they have very little grasp of how the real world actually functions.
One thing the navel gazers failed to grasp is that prime time is called prime time for a reason — it’s the best time for television viewership. While all the twitterheads and geeks were checking their Yahoo news feed and smartphones for updates, most of the rest of the United States was out doing stuff, with nary a concern about the Olympics. Then, at the end of the day, after the lawn was mowed or the garden tended, the lake was fished or the museum visited, everyone crawled back into their air-conditioned houses for some unwind time in front of the television.
The other thing the navel gazers missed was the fact that NBC is not only delivering Olympics coverage to viewers, it’s actually in the business of delivering viewers to its advertisers. That’s how it makes money. And, as it turns out, they’re doing a pretty darn good job of it, as ratings for this weekend’s Olympics coverage — tape-delayed and all — went through the roof, delivering record audiences to the advertisers. Seems like it wasn’t such a fail after all.
OK, Scott, what’s going on here? You’re getting way too worked up over this. What’s really behind all this vim and vinegar?
Well, I guess if I had to really think about it, I would say that this whole dustup reminds me of another condescending anti-old media argument that’s near and dear to my heart: newspapers. Yes, everything comes back to newspapers in my world.
The underlying current in the #nbcfail feed was this unspoken, “Ha ha, I heard about it first. Aren’t I smarter?”
I’ve written before that I’m glad I don’t surf the Internet for up-to-the-minute breaking news alerts. I much prefer to wait until the next day for my newspaper to come and inform me — in a measured, reasonable and accurate way — of the day’s top stories.
After all, newspapers are the ultimate tape-delayed broadcast.
And as a former weekly newspaper editor and owner, I know first-hand how a seemingly important end-of-the-world news story simply loses its significance after just a day or two.
Besides, are we really smarter for knowing things first?
Just ask CNN and Fox News watchers whether they are smarter for learning first that the U.S. Supreme Court had struck down the Affordable Care Act.
No, there’s something to be said for digesting news and information slowly and deliberately.
And there’s something to be said for sitting in front of your television in prime time with millions of other Americans and cheering on the Olympic athletes, even knowing that the event may have happened earlier that day.
Obviously that’s the case. Otherwise, NBC wouldn’t be having record ratings.
Now, about Ryan Seacrest as an Olympics commentator, that’s another column for another day.